About us

Transparency and Disclosure

Leading the Way in Transparency

As our client, we will always look to treat you fairly and put your interests ahead of our own. We will disclose to you:

  • the role or roles we perform in an insurance transaction;
  • our interests in, and payment arrangements with, insurers; and
  • the insurers we intend to or have approached prior to placing any insurance.

You can read further details about how we manage Conflicts of Interest and the Marsh and McLennan Companies' Code of Conduct – The Greater Good.

In addition, we aim to be clear with you as to how we are paid. We receive income in the following ways:

  • From you - for our services in placing your insurance policies. This may be by way of a fee, or by us retaining commissions/brokerage on your premiums.
  • From insurers – we may receive fees for consulting services provided to insurers which are aimed at improving their offering to our clients and for the administration of certain facilities. Insurers may also pay us for tasks we undertake on their behalf, such as the binding of cover and the issue of documentation.
  • From other sources – from investment, interest and currency fluctuations related to the handling of client money.   

Marsh is part of the Marsh & McLennan group of companies, which includes Mercer, Oliver Wyman and Guy Carpenter. Guy Carpenter is a specialist reinsurance broker, which may place reinsurance for one or more of your insurers.

For further information on this subject you can read our Guide to How We Are Paid.

Marsh Contact
Jaco Hitge - Compliance Officer
Cnr 5th Street and Fredman Drive, Entrance 1, Building 1, Alice Lane, Sandton 2196, South Africa