About us

About Marsh Zimbabwe

In Zimbabwe, Marsh (formally Sedgwick) has more than 50 years’ operating history with offices in Harare and Bulawayo.  Our integrated approach to your insurance and risk management needs deliver a secure base for your enterprise to grow and make you successful.

VISION

To be the number one choice in every market we serve.


MISSION

We create and deliver risk solutions and services that make our clients more successful.


CORE VALUES

Clients: We satisfy their requirements with customised strategies and initiatives.

Colleagues: We provide each individual with the opportunity to reach his or her potential.

Openness and Integrity: Ethics without compromise is our standard of conduct.

Innovation: We anticipate emerging client requirements and develop effective responses.

WHAT WE DELIVER

Corporate & Executive Insurance Broking

We will structure, place and administer any corporate or executive cover you require to protect assets (including employees) and liabilities.

The covers include:

  • Assets All Risks
  • Aviation
  • Motor Vehicles
  • Business Interruption (loss of Revenue)
  • Group Personal Accident
  • Machinery Break down
  • Fidelity Guarantee
  • Marine
  • Engineering
  • Electronic Equipment
  • Plant all Risks
  • Contractors all Risks
  • Liabilities


Claims Management

  • Assisting in effective claims negotiations and speedy settlement.
  • Providing guidance at the time of loss by engaging the services of a loss adjustor where necessary.
  • Preparation of claims papers.
  • Updating clients of latest insurance news and regulations.
  • Explaining scope of cover & pricing of the policy.
  • Time bound & prompts service.
  • Seek specialist help within our global network to compliment local capability or competency.


Alternative Risk Transfer
Marsh has the expertise to optimize your risk finance costs through a range of cost-efficient alternatives to conventional insurance.

RISK CONSULTING

Risk Management
Marsh understands the critical influence which risk and its cost has on the profitability and financial strength of any organisation. We can quantify your risks and bring them under control, create and implement customised solutions that go beyond traditional insurance programmes.

Business Continuity Management
We will avail you to our best practice approaches to adequately prepare you for adverse events so that you maintain continuity of service following a disaster and protect your profits and reputation.

Underwriting Surveys
In structuring and placing your insurance programme, Marsh will guide the process through risk survey based underwriting to ensure that you get the cover you need at a competitive price.

Risk Control Audits
We will carry out periodic audits of your exposures to loss and help you implement measures designed to improve your loss ratio as well as protect your bottom-line.

The key reasons you should select Marsh as your Insurance Broker are:

  • We have extensive experience in placing and managing local and global insurance programmes for companies of all sizes. We are confident of placing programmes at the optimum cost and coverage blend for you.
  • Marsh have a leading presence in Africa. We are further expanding our investment in the region through the acquisition of our proven partnership to strengthen our regional footprint to better serve our customers.
  • We are the largest broker and understand the specific risks in your segment and can provide you with benchmarking for best practice.
  • We have an experienced team handling multinational programmes who are ready and available to complete the design, placement and regularization of tailor-made programmes.
  • We are flexible on remuneration and totally transparent in dealings with our clients. We are happy and experienced in working with key Performance Indicators to evaluate our performance to meet your goals.
  • We have the most experience of any broker in managing claims and will provide expert assistance to you.


Pension Fund Administration Services (outsourcing)
We design and structure pension funds for companies, offer secretarial and administration services to self-administered pension funds. The services include: Pension Fund Accounting services, Data maintenance and Management; Claims processing and Management; Pensioners Payroll Management; Benefit Design and Advice on compliance issues.

Employee Benefits Consultancy
Organisations need a clear understanding of all risks and the certainty that they are being managed efficiency and cost effectively. Marsh responds by continually developing new ways to help you lower risk, reduce cost and improve efficiency of your employee benefits.

Investments Consultancy Services
We assist Trustees with the following services regarding pension fund investments:
Recommend appropriate asset allocations based on age profile of the membership in consultation with Actuaries.

Calculation of actual performance figures compared to benchmarks.

Quarterly production of Investments Performances Reports which include;

  • Critical analysis of investments performance
  • Trading activities of asset managers.
  • Critical analysis of asset allocation.
  • Ranking of Asset Managers.


Health Benefits
We assist Public and Private sector employers in the design, management and administration of employee health care programmes. Marsh provides advise and solutions on the total health management strategies, global health brokerage solutions, vendor performance audit selection of insurance companies and healthcare providers.

Training
We provide comprehensive training programmes as outlined below:

  • Trustees Training
  • Retirement Planning
  • Retirement Counselling
  • Induction of new pension fund members
Marsh Contact
Sam Nyamhamba
5th Floor, Beverly Court, 100 Nelson Mandela Avenue, Harare, Zimbabwe
sam.nyamhamba@marsh.com

Patrick Murambadoro
Marsh Zimbabwe (Pvt) Ltd, 100 Nelson Mandela Avenue / 4th Street, 5th Floor, Beverley Court, Zimbabwe
patrick.murambadoro@marsh.com

Jaco Hitge - Compliance Officer
Cnr 5th Street and Fredman Drive Entrance 1, Building 1, Alice Lane, Sandton, 2196
jaco.hitge@marsh.com